At Glory Hair and Restoration Center, our mission is to provide exceptional service in a respectful, welcoming, and professional environment. The following policies are in place to protect our clients, stylists, and the integrity of our work.

• Clients are responsible for providing accurate hair history, including chemical services and scalp conditions.
• Failure to disclose prior treatments may impact results and is not the responsibility of the salon.

Payments
• All services must be paid in full at the time of completion.
• Accepted payment methods will be communicated at booking.

• A $25 non-refundable deposit is required prior to scheduling any appointment.
• Deposits are non-refundable, but may be transferred one time to another service of equal or greater value.
• Deposit transfers must be used within 30 days of the original appointment date. After 30 days, the deposit is forfeited.
• Deposits are applied toward the total service cost at checkout.
• We kindly ask for at least 24 hours’ notice for cancellations or rescheduling.
• Appointments canceled or changed less than 24 hours in advance will result in a charge of 50% of the scheduled service total.
• Clients arriving 15 minutes or more late may need to be rescheduled based on availability and may be considered a No-Show if the service cannot be accommodated.
• No-Shows (failure to arrive without notice) will be charged 100% of the scheduled service total to the card on file.
• Repeated late arrivals, cancellations, or no-shows may require full prepayment to book future appointments.

• Late arrivals may result in a shortened service to respect the next client’s appointment.
• If the service cannot be completed due to late arrival, it will be considered a No-Show and charged accordingly.

• Glory Hair and Restoration Center is a professional and respectful space.
• Disrespectful, disruptive, or inappropriate behavior will not be tolerated and may result in refusal of service.

• No children are allowed unless they are receiving a scheduled service.
• To maintain a safe and relaxing environment, additional guests are not permitted unless approved in advance.

• If you have concerns regarding your service, please notify us within 48 hours of your appointment.
• Adjustments will be evaluated on a case-by-case basis.
• No refunds are issued for services rendered.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

• We reserve the right to refuse service to anyone due to policy violations, late arrival, unsafe hair or scalp conditions, or inappropriate conduct.